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Shipping & Returns

Shipping
All shipping costs are extra, unless otherwise noted in a special offer. Shipping is via UPS Ground (unless otherwise specified) and pre-paid within Canada's provinces and continental USA, unless otherwise noted in a special offer. UPS Air shipping is available upon request.

Delivery Time
Normally within 5-14 working days from receipt of order for UPS Ground. If there is a delay over 14 days we will endeavor to contact you.

Customs
Customs clearing and brokerage paid for by the manufacturer or customer subject to product purchased and each countries customs fees as applicable.

Claims
Make certain to check your order on receipt of goods for completeness.

In Case of Damage
Make claim with carrier.

Returns
Please email us here for a return authorization number and address. Returns are subject to the terms and policies of our many different suppliers, which range in time for returns to be permitted. It also depends on if the product was used, damaged, and can be repackaged and resold. Return shippping and restocking fees apply, as well as fees to repair damage products to return them to a saleable form.

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